Category Archives: Uncategorized

You only have two choices: get quiet or get numb

This week I’ve been realizing how much noise there is in my life.  Adding more speed, information, and work actually makes me less productive, not more.  This is sometimes true even when the (literal or figurative) noise I add to my life is supposed to keep me focused, like listening to music while working. The fact that all [...]
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7-Eleven Branding Fail: A reminder to promise, and deliver

Whether you realize it or not, you have a personal brand–the essence of how people see you–and that brand shapes the opportunities people give you and the trust they put in you.   Once in a great while, you will have a defining moment come along when you can get people’s attention and totally re-frame how they see you, for [...]
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Independence Day: More than not having to pay for William and Kate’s wedding

After being out of the country last year, I’m glad to be back in Washington D.C.  again to celebrate July 4th. Doing international work makes it all the more important to be anchored by my own  national identity and and recognize what America has given me, what I contribute in return, and how to explain my [...]
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Can you spot the overseas-born Chinese woman?

Monica Tan, an Austrailian-born, ethnically Chinese writer in Beijing, put together a  slideshow including herself alongside Chinese people, to test whether a stranger on the street can really guess her nationality.  As James Fallows notes , this is a great followup to the series Fallows wrote a few months ago titled “Walk Like an American,” about what mannerisms or other traits [...]
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Father’s Day: What my Dad taught me about building bridges to make a difference

I think I originally learned bridge-building from my parents, and especially my father, who has a talent not only for finding what he has in common with others, but taking the next step to use that commonality to claim the voice and authority needed to make a difference. I first noticed this at a young [...]
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Matt Damon in The Departed: The pick-up artist as networking genius

I give advice on developing professional relationships, not romantic ones (because I don’t teach anything, like brain surgery, in which I haven’t reached an exceptional level of mastery myself).  But lately I’ve been noticing the lessons that the strengths–and weaknesses–of how men approach women can teach us about networking.  Because of the different stakes and different etiquette, sometimes [...]
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Harvard Business School elevator pitch builder

The elevator pitch is an easy and important tool for telling your story to anyone.  I’ve found elevator-pitch practice to be one of the most helpful parts of the career training in my MBA program, and in turn it’s been a very helpful tool as I’ve worked with one of my coaching clients.   (Contact me if you’re [...]
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Superhero social networks

Samuel Arbesman describes research on what the science of social network analysis can tell us about comic book characters, and by extension, real life:    The Marvel Universe does exhibit the statistical features of a real social network in some simple ways. Furthermore, similar to our own world, they found distinct differences between the social [...]
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Why is it easier to understand a fellow non-native speaker?

A British friend in Colombia once asked me about this. There are some fascinating answers in a discussion between James Fallows and his readers.  Apparently It’s called the the “mismatched interlanguage speech intelligibility benefit” by linguists  Tessa Bent and Ann Bradlow, here: Results showed that for native English listeners, the native English talker was most intelligible. However, [...]
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Are your processes messing with your relationships?

Have you ever dropped the ball on connecting with someone you met because you didn’t have a good plan for how and when to follow up?  Or have you ever been frustrated when an overworked or disorganized HR department turns the hiring process into a stop-and-go, hurry-up-and-wait guessing game? Whether you’re on the giving or receiving end of the [...]
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